1. Introduction

At Bongolix VoD, your privacy is a top priority. This Privacy Policy explains how we collect, use, and safeguard your personal information when you access or use our services.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly when you register or interact with our services, including:

• Contact Info: Name, email, phone number.
• Payment Details: Credit/debit card, mobile money, billing address.

2.2 Usage Data

Automatically collected information includes:

• Viewing activity: Shows and videos you watch.
• Device & System Info: Device type, OS, IP address, browser type.
• Logs: Access times, errors, system interactions.

2.3 Cookies & Tracking

We use cookies, beacons, and similar tech to improve your experience, track activity, and store preferences.

3. How We Use Your Information

3.1 Service Provision & Improvement

• Personalize content and recommendations.
• Maintain and improve our service quality.
• Process transactions and payments.

3.2 Communication

• Send account notifications and service updates.
• Respond to inquiries and provide support.

3.3 Research & Analytics

• Analyze usage trends.
• Develop features and enhance user experience.

3.4 Legal & Security

• Comply with laws and regulations.
• Protect users’ and our rights, safety, and property.

4. Sharing Your Information

4.1 Service Providers

We may share data with trusted partners for:

• Payment processing
• Cloud storage
• Customer support

4.2 Business Transfers

If we merge or sell assets, personal data may transfer to the new owner.

4.3 Legal Compliance

We may disclose info to comply with laws or protect rights and safety.

5. Data Security

We employ technical and organizational measures to protect your data against unauthorized access, loss, or alteration.

6. Your Privacy Rights

6.1 Access & Correction

You can view and update your personal info anytime via account settings.

6.2 Deletion

Request deletion of your data by contacting us, subject to legal limitations.

6.3 Opt-Out

Unsubscribe from marketing emails using the provided instructions.

7. Children’s Privacy

We do not knowingly collect data from children under 18. If we discover such data, it will be deleted immediately.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page. Continuing to use our services constitutes acceptance of the updated policy.

9. Contact Us

Questions? Contact us at compliance@bongolix.co.tz.

By using Bongolix VoD, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.