Bongolix
VoD Privacy Policy
1. Introduction
Bongolix
VoD, owned by BK Networks Co. Ltd., respects your privacy and is committed to
protecting your personal data. This Privacy Policy explains how Bongolix VoD
("we," "our," or "us") collects, uses, and
discloses your personal information when you use our services.
2. Information We Collect
2.1
Personal Information When you register for Bongolix VoD,
we collect the following personal information:
- Contact Information: Name, email address, phone number.
- Payment Information: Credit/debit card details, mobile money details,
billing address.
2.2
Usage Data We collect information about how
you interact with our services, including:
- Viewing History: Content you watch and search for.
- Device Information: IP address, device type, operating system, browser
type.
- Log Data: Access times, error logs, and other system activity.
2.3
Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to track your activities
on our service and store certain information.
3. How We Use Your Information
3.1
To Provide and Improve Services
- Personalize content and
recommendations.
- Maintain and improve our
services.
- Process your transactions and
payments.
3.2
Communication
- Send updates and news related
to our services.
- Respond to your inquiries and
provide customer support.
3.3
Analytics and Research
- Analyze usage trends and
preferences.
- Develop new features and
enhance the user experience.
3.4
Legal and Security
- Comply with legal obligations.
- Enforce our terms and
conditions.
- Protect our rights, privacy,
safety, and property, and that of our users.
4. Disclosure of Your Information
4.1
Service Providers We may share your information with
third-party service providers who perform services on our behalf, such as:
- Payment processors.
- Cloud storage providers.
- Customer service support.
4.2
Business Transfers In the event of a merger,
acquisition, or sale of assets, your personal information may be transferred to
a third party.
4.3
Legal Compliance We may disclose your information to
comply with legal obligations or to protect our rights and the rights of others.
5. Data Security
We
implement appropriate technical and organizational measures to protect your
personal information against unauthorized access, alteration, disclosure, or
destruction.
6. Your Privacy Rights
6.1
Access and Correction You have the right to access and
correct your personal information at any time through your account settings.
6.2
Deletion you can request the deletion of
your personal data by contacting us, subject to legal and contractual
restrictions.
6.3
Opt-Out You can opt-out of receiving
promotional communications from us by following the unsubscribe instructions
provided in those communications.
7. Children’s Privacy
Our
services are not directed to individuals under 18. We do not knowingly collect
personal data from children. If we learn that we have collected personal data
from a child without parental consent, we will delete that information
promptly.
8. Changes to This Privacy Policy
We
may update our Privacy Policy from time to time. We will notify you of any
changes by posting the new Privacy Policy on this page and updating the
"Effective Date" at the top. Your continued use of our services after
any changes signifies your acceptance of the revised Privacy Policy.
9. Contact Us
If
you have any questions about this Privacy Policy or our privacy practices,
please contact us at compliance@bongolix.co.tz.